So, there are two resorts on Walt Disney World’s property that are a little different than the others (like when you were little and played which one of these is not like the others?) Yes, if you were playing that game with WDW resorts the answer(s) would be the Swan and Dolphin. Why? Well, first off they are not owned by Disney, but instead they are owned by Starwood Hotels (think Westin and Sheraton, etc.) At times, the Swan and Dolphin can save you some money. They do have discounts for teachers and if you are a road warrior you can rack up Starwood points through the year and use them for free nights or upgrades. It is considered to be an Epcot Resort hotel and is located on/near the Boardwalk. Now, to be transparent, though on property, and even participate in some of the perks of being a Disney hotel, they do have some things that are different and a few extra fees. It is always confusing what is included and what is not and what are those pesky hidden fees. I am breaking it down for you and though there may be others pros and cons, these are the main ones so hope this helps.
A cute name for the two properties is the Swolphin and from here on out when I am talking about both – I am going to use it so I hope you love it too!
The Disney resort perks that you get to take advantage of while staying at the Swan and Dolphin are some big perks.
You get to take advantage of Disney transportation. The boat that goes around the Boardwalk area resorts and drops you off at either Epcot or Hollywood Studios is a huge perk and yes, it stops at the Swolphin’s dock. Prove it? Okay see the picture above, well there is the dock and there is the Friendship boat right there. So hop on and save your feet some walking to Epcot or Hollywood Studios. Oh but if you want to walk (because you are not walking enough already at Disney) then yes, you can walk to Epcot and Hollywood Studios as well. It actually may save you some time if you are in a hurry because the Friendship boats are a leisurely boat ride (leisurely = slow). Also, along with the water taxis is the Walt Disney bus system. It picks up at the Swolphin, just like any other Disney resort hotel and takes you to the parks and Downtown Disney and wherever else in the Walt Disney World area you need to go! I am going to mention here that the Magical Express does not service the Swolphin – so one type of Disney transportation that does not, but more on that later.
Extra Magic Hours – it is a go with the Swolphin! So, get up early or stay late and beat the mass crowds with all the other lucky Disney Resort guests only hours.
Complimentary Delivery of Packages – when you are a Disney Resort guest you can purchase items in the parks and have them delivered directly to your resort. No need to carry around heavy or breakable items, just fill out a quick form and they will deliver them the next day to your resort’s gift shop. This is a great perk and guests of the Swolphin get to partake as well!
Fastpass Selection Day – Yes! Just like the other Disney Resorts you get first dibs at 60 days out for fastpass selection when staying at the Swolphin! Off-site resorts have to book at 30 days and so this is a good one.
Parking- Okay, I am reluctantly putting this in the positive. If you have your own car or a rental car and you are staying at the Swolphin you do get to park for free at any of the four theme parks. Off site guests have to pay $17.00 for parking. I am reluctant because I feel this is misleading because you do pay to park at the Swolphin, unlike the Disney Resorts and for self-parking it is $18.00 a day. So, it really is paying for parking and so let’s say that is a wash maybe.
NOT SO GOOD NEWS AND BAD NEWS
Magical Express – Sorry this is a big one I know! No Magical Express from MCO – you are on your own and to hurt you more if you are renting a car parking fees are fairly high. This in itself is a big problem with these resorts so be careful!
Resort Fees – Not included in the quotes you find online (or when you call) is a resort fee. It is mentioned in the fine print but be aware that there is a $25.00 PER DAY resort fee that is automatically added on to your bill. Here is what it includes:
The Resort Service Package includes in-room High Speed Internet Access, 2 bottles of water daily, unlimited access to full-service health club, unlimited domestic long distance (US mainland) and local calls, tennis equipment and access to the lighted courts, seasonal pool access and recreational activities.
No Disney themeing – this is a Westin and a Sheraton and the resorts look like a normal
hotel. Now they are both nice resorts and though they were (in my opinion) needing some upkeep for the past few years, Starwood did jump on that and are about done with the Swan’s refurbishment and the Dolphins is scheduled for 2016-2017. The rooms are what you would expect from a moderate to upscale hotel room and are very clean and provide what you need.
Overall, there are a lot of awesome things about the Swolphin and this just touches on the
perks and cons of what you get and do not get compared to Disney owned resorts. So, yes, there are some awesome extras that we could talk about such as the restaurants and beach. In another article we will elaborate and maybe talk about their own Food and Wine that coincides with Epcot’s that is a fun alternate. In all honesty it has been many, many years since I was a guest at the Swolphin and so most of my opinions are from walking through the lobby and the common areas. I did a lot of research though and keep on top of it for my clients that ask – but you tell me what do you think?